Generally – no refunds once the company formation order has been received, confirmed by the client and put in motion. This is in part because part of the fees are paid to the Government – and the Government does not provide any refunds. Neither can we.
As a matter of exception, however, we may provide a refund or a partial refund in case of a new incorporation that is cancelled for good reason. If the newly incorporated IBC has a fairly generic (non-specific) name and has a standard organizational structure, we may keep that IBC on our shelf companies list and refund the client all or part of the fees paid. Of course, that could only be done if the IBC documents have never left our office.